Expert-Education is a trading brand operated by Registration No. 2026/283215/07. The parent company is the contracting party, while Expert-Education is the platform name used for the service.
Platform role
Expert-Education is a platform that connects students with independent teachers for private lessons and teacher-built courses. Teachers remain responsible for their teaching content, lesson delivery, and compliance with platform rules.
Public access and registrations
The platform may open public browsing while temporarily pausing new student or teacher registrations, payment activation, or other onboarding features during business verification, compliance checks, or service updates. Existing users may continue using available account features subject to platform rules.
Credits and pricing
Students buy prepaid credits in USD when payment features are active. Credits are then used for completed lessons and approved course purchases. Prices are shown before booking or purchase. Where a payment processing fee applies, it is shown separately to the student during checkout. Completed lessons and consumed course access reduce the student credit balance according to platform rules.
Platform commission
The platform currently retains a 15% commission on completed lessons and teacher-owned course sales. Teacher earnings become eligible for payout only after the relevant lesson or course sale is cleared under the platform payout process. Where payout transfer fees apply, they may be deducted from the teacher payout amount and shown in the teacher payout flow before release.
Teacher publication and course review
Teacher profiles are only listed publicly after verification. Courses are not published immediately on teacher request; they must first pass platform review, including checks for copyright and policy compliance.
When teachers submit courses for review, they confirm that they own the content or have permission to use every included file, text, image, recording, and external media link. Teachers remain legally responsible for the content they upload.
Teachers agree to indemnify and hold harmless Registration No. 2026/283215/07, its directors, employees, and the Expert-Education platform from losses, claims, damages, and reasonable legal costs caused by infringing, unauthorized, or misleading uploaded content.
Copyright and takedown process
If you believe material on the platform infringes your rights, contact info@expert-education.com with enough detail for us to investigate. We may remove or disable access to reported material while reviewing it, request proof of ownership from the teacher, and keep an audit trail of review actions.
Payments and payout operations
Student payments are handled through approved payment or banking providers selected by the platform from time to time. The website displays what the platform does, how credits work, the value of credits being purchased, and any separate student-paid processing fee before purchase where payment features are active. The platform may pause access, hold payouts, or reject transactions where abuse, fraud, policy breaches, or compliance concerns are suspected.
Refunds, disputes, and verification
Refunds are reviewed by the platform case by case. The platform may request identity verification, email verification codes, purchase history, lesson history, and supporting evidence before approving or rejecting a refund request.
No-show rule
If a student or teacher is reported as a no-show after the scheduled lesson start time, the class is cancelled rather than charged. No-show lessons do not create a lesson charge for the student and do not create teacher earnings for that lesson.
User responsibilities
Students and teachers must provide accurate account information, use the platform lawfully, and avoid sharing misleading, infringing, abusive, or fraudulent content. Attempts to bypass the platform or misuse credits, refunds, or payouts may lead to suspension or removal.
Contact
Support queries can be sent to info@expert-education.com. Refund-related communication can be sent to info@expert-education.com.